When will I be refunded?

1. Initiate the Refund:

The first step in the refund process is to initiate the return. You can do this by logging into your Tagline Foundations account, navigating to the order in question, and selecting the “Return” or “Refund” option. Follow the prompts to provide the necessary information, such as the reason for the return.

2. Prepare the Item for Return:

Once your return request is approved, you’ll receive instructions on how to prepare the item for return. This typically involves repackaging the item in its original packaging, if possible, and ensuring it’s in the same condition as when you received it.

3. Ship the Item Back:

After preparing the item, you’ll need to ship it back to us. We’ll provide you with a return shipping label, which you can print and attach to the package. Take the package to the designated shipping carrier to send it back to us.

4. Refund Processing:

Once we receive the returned item, we’ll inspect it to ensure it meets the return policy criteria. If everything is in order, we’ll process your refund. The time it takes to process a refund can vary, but we aim to complete this step as quickly as possible.

5. Receive Your Refund:

After the refund is processed, the funds will be credited back to your original payment method. The time it takes for the refund to appear in your account depends on your bank or payment provider. Typically, you can expect to see the refund within 5-10 business days after we’ve processed it.

FAQs:

Q: How long does it take to process a refund?
A: We strive to process refunds within 3-5 business days of receiving the returned item. However, please note that during peak periods, it may take slightly longer.

Q: Why hasn’t my refund been processed yet?
A: If you haven’t received your refund within the expected timeframe, there may be a delay with your bank or payment provider. We recommend contacting them for more information.